09.00 Chairman’s Welcome And Opening Remarks

09.30 Keynote Address: Solving The Integration Challenge

• Meeting the needs of our guests and staff through connected systems
• Selecting and migrating toward systems designed for integration
• Explaining how Service Oriented Architecture, Software as a Service, Cloud Computing, and Open Standards can help hotels achieve better results with less spending

Douglas C. Rice
Executive Vice President & CEO
Hotel Technology Next Generation

10.00 Embracing Green Initiatives In Your Hotel

• Understanding and defining green IT within hotels
• Analysing and complying with LEED
• Implications of regulations on the bottom line

Richard Smith
Technical Director
Atkins

10.30 Interactive Panel Discussion: Effective Energy Management In The Guest Room

• Integrating online locking systems and motion detectors to reduce energy consumption
• Understanding and evaluating occupancy detection systems
• Ensuring green compliance through customer reward schemes

Facilitated by:

Thomas Huber
Corporate Director - Information Technology
Layia Hospitality

11.30 Case Study: Adoption Of LED Lighting To Reduce Costs And Enhance Ecologically-Orientated Customer Perception, Another Tick For LEED Compliance

• Responding to the ban on incandescent lighting in particular countries
• Delivering long-lasting lighting at the correct colour temperatures
• Demonstrating how one hotel managed to substantially reduce its overheads with the introduction of LEDs

Fraser Hickox
General Manager of Research and Technology
Peninsula Hotel Group

12.00 Understanding Initiatives Of Dubai Green Tourism 2009

• Overview of the Co2 reduction plan
• The importance of IT in complying to green initiatives
• Working together to create greener hospitality for the region

Shaikha Ebrahim AlMutawa
Director, Business Development
Department of Tourism and Commerce Marketing

14.00 Interactive CIO Panel Discussion: Understanding How CIO’s Are Planning For 2010

• Exploring the impact of the economic crisis on IT budgets
• Convincing major stakeholders to invest during this turbulent period
• Leveraging existing systems to benefit all business departments
• Understanding where to invest and where to cut costs

Willi Tinner
Chief Information Officer
Mövenpick Hotels & Resorts Management AG

14.30 Designing A Robust Infrastructure To Cater For Future Technology Developments

• Understanding the technical challenges of a new hotel opening
• Adopting a holistic approach to IT in your hotel
• Future proof infrastructure design and investment

Radi Karnib
It Projects Manager
Rotana Hotel Management Corporation Ltd

15.30 IT Capacity Building For The Contemporary Hospitality & Tourism Professional Career Critical Applications

• Understanding and developing skills beyond PMS and GDS
• Analysing strategic versus operational applications
• Exploring proprietary versus open source platforms

Sanjay Nadkarni
Associate Professor
The Emirates Academy of Hospitality Management

16.00 Interactive Panel Discussion: A Look To The Future: Exploring Latest Innovations And Developments In Hotel Technology

Join regional experts in this interactive session dedicated to addressing the most pressing challenges facing the industry. Understand how hotel owners, IT operators and solution providers envision the future of hotel technology

Facilitated by:

Eric Einspanjer
Director of Engineering Technology
Hyatt International Hotels Technical Services

16.30 End Of Conference Day Two